Returns & Exchanges
At Beehive Wool Shop, we want you to be fully satisfied with your crafting supplies and yarn selections. If a product does not meet your expectations, you can return or exchange eligible items within 30 days of purchase provided they are in their original, unused condition.
Verify Eligibility
Ensure your items are unused, in their original packaging with labels intact, and were purchased within the last 30 days.
Contact Support
Email our customer service team with your order number to request a Return Authorization and receive the appropriate return shipping address.
Secure Packaging
Carefully pack your items to prevent damage during transit and include a copy of your original receipt or packing slip inside the box.
Ship and Track
Send your package using a trackable shipping service; once received and inspected, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing